Effective Date: July 13, 2026

Concrete Repair Tech (“Concrete Repair Tech,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, or use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Project details
  • Messages submitted through our contact forms
  • Any other information you choose to provide when contacting us

When you visit our website, we may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring website
  • General location information
  • Cookie and analytics data

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Provide customer support
  • Prepare estimates and quotations
  • Process orders and service requests
  • Improve our products and services
  • Improve our website and user experience
  • Communicate with you regarding your inquiries or purchases
  • Send service-related emails or text messages
  • Send marketing communications where permitted by law
  • Comply with legal obligations
  • Protect our business against fraud or misuse

SMS/Text Messaging Policy

If you provide your mobile phone number and choose to receive text messages from Concrete Repair Tech, you consent to receive SMS communications regarding:

  • Customer support
  • Appointment scheduling
  • Product inquiries
  • Order updates
  • Service notifications
  • Business communications related to your request

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP to any message you receive.

For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Email Communications

If you provide your email address, we may contact you regarding:

  • Customer inquiries
  • Product information
  • Quotes
  • Orders
  • Customer support
  • Service-related updates
  • Marketing communications where permitted by applicable law

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Please note that you may still receive important service-related communications.

Cookies and Analytics

Our website may use cookies, similar technologies, and analytics tools to improve your browsing experience and better understand how visitors use our website.

Cookies may be used to:

  • Remember visitor preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance security
  • Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

How We Share Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share information only with trusted service providers who help us operate our business, including:

  • Website hosting providers
  • Email service providers
  • SMS communication providers
  • Analytics providers
  • Technology service providers
  • Payment processors (when applicable)

These providers may access your information only as necessary to perform services on our behalf and are required to protect your information.

We may also disclose information when required by law or when necessary to protect our legal rights.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we work to protect your information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are intended for business professionals and individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13, we will promptly delete that information.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Request information about how your information is used

To exercise any of these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

To submit a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Concrete Repair Tech

Phone: 855-443-8649

Email: sales@concreterepairtech.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

Website: https://www.concreterepairtechnicians.com

If you have questions regarding your personal information or wish to exercise your privacy rights, please contact us using the information above.

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.